Rogers Animal Hospital

Terms of Service

Effective Date: 7.11.2025

Last Updated: 7.11.2025

This website is operated by Rogers Animal Hospital, a veterinary practice affiliated with and operated under the AmeriVet Veterinary Partners network (“AmeriVet,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to both Rogers Animal Hospital and AmeriVet. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, submitting forms, or receiving communications from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink (including our Privacy Policy). These Terms apply to all users of the site, including without limitation users who are browsers, clients, vendors, or content contributors.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks or conforming to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

2. Accuracy of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or not current. The content on this site is provided for general information only and should not be relied upon as your sole source for medical, pet health, or purchasing decisions. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. We reserve the right to modify the contents of this site at any time but are under no obligation to update any information. You agree it is your responsibility to monitor changes to our site.

3. Modifications to the Service

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We are not liable to you or to any third party for any modification, suspension, or discontinuance.

4. SMS/Text Messaging

By providing your phone number, you consent to receive informational and/or promotional text messages from Bristol Animal Hospital. These messages may be sent using automated technology. Message and data rates may apply. Message frequency varies.

Reply STOP to unsubscribe or HELP for help. Your information will not be shared or sold to third parties for marketing purposes. See our Privacy Policy for details.

Two‑Way SMS Terms & Conditions

Effective Date: 7.11.2025

By opting in to receive SMS messages from AmeriVet via Provetcloud ("we", "us", "our"), you agree to the following:

i. Program Description

a. You consent to receive SMS text messages from AmeriVet related to appointment reminders, confirmations, prescription notices, pet care instructions, billing updates, marketing promotions, and two-way communication via Provetcloud.

ii. Message Frequency

a. Frequency will vary based on your pet’s healthcare needs. In general, you may receive up to 4–8 messages per month, including reminders and health updates.

iii. Message & Data Rates

a. Standard message and data rates may apply per your mobile carrier’s plan.

iv. Opt‑In & Consent

a. By providing your phone number and agreeing to these terms, you confirm that you are the owner or authorized user of the number and at least 18 years old. You also confirm that AmeriVet has your prior express written consent to receive these messages, consistent with TCPA guidelines.

v. Opt‑Out Instructions

a. You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation and no further messages will be sent unless you opt in again. For help, reply HELP, or contact us at [phone/email/contact info].

vi. Privacy & Data Handling

a. Your data will be handled in accordance with our Privacy Policy, available at [insert link]. We will not rent, sell, or share your phone number for marketing purposes.

vii. Liability & Disclaimers

a. We are not liable for any errors, delays, or delivery/messaging costs from your carrier or third-party providers.

viii. Modifications

a. We reserve the right to modify or terminate the SMS program or these Terms at any time. Changes take effect when posted on our website, with the revised date updated accordingly.

5. Third-Party Tools and Links

We may provide you with access to third-party tools over which we have no control. You acknowledge and agree that we provide access to such tools “as is” and without warranties.

We may also include links to third-party websites. These links are provided solely for your convenience. We do not endorse and are not responsible for their content, terms, or practices.

6. Clinic Services & Appointment Terms

By requesting services through this site, you:

• Agree to follow the clinic’s appointment scheduling, cancellation, and payment policies.
• Understand that any medical or wellness advice is offered by licensed veterinarians based on available information and that diagnoses and treatments should always be confirmed through in-person examination.
• Acknowledge that the clinic reserves the right to refuse or cancel appointments based on medical necessity, pet behavior, or clinic capacity.

7. Prohibited Uses

You are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform unlawful acts;

(c) to violate international, federal, or state regulations;

(d) to infringe on our intellectual property or the rights of others;

(e) to harass, defame, abuse, intimidate or discriminate;

(f) to submit false information;

(g) to upload malicious code or viruses;

(h) to spam, phish, crawl, or scrape;

(i) for any obscene or immoral purpose; or

(j) to interfere with the security of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

8. User-Generated Content

Any content, feedback, testimonials, or suggestions you submit (via email, form, or otherwise) may be used by us without restriction. We are under no obligation to maintain comments in confidence, respond to comments, or compensate you for them.

9. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.

The Services and all content delivered to you are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, AmeriVet, Bristol Animal Hospital, and our affiliates are not liable for any injury, loss, or damages (direct or indirect) resulting from your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bristol Animal Hospital, AmeriVet, and their officers, employees, and agents from any claim or demand due to your breach of these Terms or your violation of any law or rights of a third party.

11. Severability

If any part of these Terms is determined to be unlawful or unenforceable, the remainder will remain in effect.

12. Termination

These Terms are effective unless terminated by either you or us. You may terminate at any time by discontinuing use of the Site. We may terminate your access at our discretion for any violation of these Terms.

13. Entire Agreement

These Terms constitute the full agreement between you and us. They supersede any prior agreements or understandings, whether written or oral.

14. Governing Law

These Terms shall be governed by the laws of the State of Texas. Any legal dispute shall be brought in a court of competent jurisdiction in Bexar County, Texas.

15. Contact Information

Questions about the Terms of Service should be directed to:

Rogers Animal Hospital

c/o AmeriVet Veterinary Partners

8610 N. New Braunfels Ave., Suite 500

San Antonio, TX 78217

privacy@amerivet.com